Rental Policies
Full rental fee plus security deposit is collected before release of equipment. Deposit is refunded within 24 hours of return if equipment is undamaged, clean, and the fuel level is the same as pickup. Damages, missing fuel, or excessive cleaning required may be deducted from the deposit.
Care & Usage
To ensure optimal performance and safety, please follow our daily upkeep and cleaning guidelines. Equipment should be checked for fluid levels before each use and kept free of debris. Always operate machinery within its rated capacity and stop immediately if unusual sounds or vibrations occur.
Damage & Loss
The lessee is fully responsible for any equipment breakdown, accident, or damage occurring during the rental period. In the event of an issue, please notify us immediately. Our team will assess the condition upon return, and any repair or replacement costs exceeding normal wear and tear will be deducted from the security deposit or billed accordingly.
Damage & Liability
- Renter is fully responsible for any damage, loss, or theft during the rental period.
- Repair or replacement costs due to negligence include parts, labor, and downtime.
- Equipment must be returned in the same condition as when rented (normal wear expected).
- A $40 cleaning fee applies if equipment is not returned clean.
- A $25 refueling fee plus fuel cost applies if returned with less fuel than at pick-up.
- Late fees: $25 per hour for the first 4 hours; $100 per day thereafter.
- Delivery/Pickup: $40 within 10 miles, or $75 within 25 miles.
Return Procedures
To ensure a smooth return and full deposit refund, please follow these standardized procedures for all equipment returns at BP Contracting LLC.
Cleanliness
Equipment must be returned clean and free of excessive debris. A cleaning fee will be deducted from the security deposit if significant washing is required.
Fueling
All gas-powered equipment must be returned with the fuel level at the same point as pick-up. Missing fuel will result in a refueling charge deducted from the deposit.
Inspection
A joint inspection will be performed upon return. If equipment is undamaged, the full security deposit is refunded within 24 hours.
Rental FAQs & Guidelines
What do I need to rent equipment?
A valid ID, the full rental fee, and a security deposit are required before any equipment is released. Please refer to our full policy overview for specific deposit amounts per item.
What happens if the equipment is damaged?
Damages, missing fuel, or excessive cleaning required may be deducted from your security deposit. We recommend inspecting all items at pickup to ensure their condition.
How long does the deposit refund take?
Deposits are processed for refund within 24 hours of equipment return, provided all return procedures and condition requirements are met.
Can I extend my rental period?
Extensions are subject to availability. Please contact us at least 4 hours before your scheduled return to discuss extension options and updated fees.
Questions?
Have questions? Reach us at customerservice@bpcontracting.co, call (231)-215-1123, or visit us. Serving our local community in Hartwell Georgia with pride.